Multi-user installs must uninstall the workstations first. Follow the appropriate steps below as per the operating system, Windows 10 or Windows 7.Before uninstalling UltraMate, close
Mitchell Download Manager from the system tray if it is running. To exit, right-click the icon and select
Exit. If prompted, click
Exit Now.
Dedicated Windows server PCs (multi-user) E.g. Windows Server 2012.Uninstall UltraMate and Mitchell Communications Manager (MCM)
- Click Windows Start, then type "Programs and features". Click from the result. "Uninstall or change a program" is displayed.
- Click Mitchell UltraMate 7.1.238. Click Uninstall.
- If prompted with "Are you sure you want to uninstall Mitchell UltraMate 7.1.238?" Click Yes.
- If prompted with a message "The following applications should be closed before continuing the installation: Mitchell Communications Client" Click OK.
- If residual unused workstation folders are still in place, a message is displayed to uninstall them. Click OK if all workstations have been uninstalled.
- If prompted with User Access Control, click Yes.
- Click Mitchell Communications 1.93154. Click Uninstall.
- If prompted with "Are you sure you want to uninstall Mitchell Communications 1.93154?" Click Yes.
- If prompted with User Access Control, click Yes.
Uninstall Mitchell Download Manager (MDM)
- Click Mitchell Download Manager. Click Uninstall.
- At 'Remove the Program' prompt, click Remove.
- Click Finish when prompted.
Windows 10 PCsUninstall UltraMate and Mitchell Communications Manager (MCM)
- Click the Windows Start icon, then click the Settings icon. A Windows Settings dialog opens.
- Click the Apps icon.
- Scroll down and click Mitchell UltraMate 7.1.238. Click Uninstall.
- If prompted with "This app and its related info will be uninstalled", click Uninstall.
- If prompted with User Access Control, click Yes.
- When finished, click Mitchell Communications 1.93154. Click Uninstall.
- If prompted with "This app and its related info will be uninstalled", click Uninstall.
- If prompted with User Access Control, click Yes.
Multi-user server and single-user PCs
Uninstall Mitchell Download Manager (MDM)
- Click Mitchell Download Manager.
- If prompted with "This app and its related info will be uninstalled", click Uninstall.
- If prompted with User Access Control, click Yes.
- At "Remove the Program" prompt, click Remove.
- Click Finish when prompted.
Windows 7 PCsUninstall UltraMate and Mitchell Communications Manager (MCM)
- Click Windows Start, then click Control Panel.
- Depending on the view, click Programs and Features. "Uninstall or change a program" is displayed.
- Click Mitchell UltraMate 7.1.238. Click Uninstall.
- If prompted with "Are you sure you want to uninstall Mitchell UltraMate 7.1.238?" Click Yes.
- If prompted with User Access Control, click Yes.
- Click Mitchell Communications 1.93154. Click Uninstall.
- If prompted with "Are you sure you want to uninstall Mitchell Communications 1.93154?" Click Yes.
- If prompted with User Access Control, click Yes.
Multi-user server and single-user PCsUninstall Mitchell Download Mamager (MDM)
- Click Mitchell Download Manager. Click Uninstall.
- At 'Remove the Program' prompt, click Remove.
- Click Finish when prompted.