Steps to Verify, Add or Change a Dispatch Center to a resource in WorkCenter. User will need Carrier Management Admin Privileges.
How to Verify:
- In WorkCenter, click on Manage menu and select Resources.
- Select the appropriate Resource Type.
- Set Dispatch Center field blank.
- Enter the User ID or Name of the resource and click Search.
- Hover over Resource Name and click Edit.
- Click on Relationships under Resource Detail section.
- Section Associated Dispatch Center will show (0) or (1). (0) indicates No Dispatch Center has been assigned.
- If (1) Click the + sign to expand section.
How to Add or Change Dispatch Center:
- Follow How to Verify steps above.
- Click on Add Relationship button on the Associated Dispatch Center bar.
- Click on Choose Dispatch Center.
- Enter Dispatch Center Name in Name (or partial name) and click Search (If Name unknown, click Search).
- Click Option Button next to desired Dispatch Center, and click on Save.
- Click Save and Close.
Note: Users can only be associated to one Dispatch Center.