Locate the drive map information on the server pc
- Open the registry on the server computer:
- Windows 7: Click Start. In the search field type regedit and press Enter.
- Windows 8/8.1/10: Right click the Start icon and select Search. Type regedit and press Enter.
- In the left panel of the Registry Editor navigate to:
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mitchell (64-bit Operating System)
- HKEY_LOCAL_MACHINE\SOFTWARE\Mitchell (32-bit Operating System)
- Double-click the appropriate Mitchell program folder; UltraMate or Refinishing Materials Calculator.
- Double-click the Install folder.
- Make note of the following entries: DestinationDrive, MachineName, and ShareName.
Map the drive on the pc required
- Open Windows Explorer (Windows 7) or File Explorer (Windows 8/8.1/10).
- In the address bar type \\MachineName from Step 5. A window will open and display all the shared folders available for the PC.
- Right-click the folder that matches ShareName from Step 5 and select Map network drive....
- In the Drive field, select the letter listed as DestinationDrive from Step 5.
- The Folder field should now be populated with \\MachineName\ShareName from step 5.
- Ensure Reconnect at logon is checked.
- Click Finish. The drive just mapped will open.
Map the drive as Administrator (only if needed)
- First, follow the steps in the Locate the drive map information section above.
- Browse to C:\Windows\System32 and right-click cmd.exe, select Run as Administrator.
- Enter the following command:
net use M: \\MachineName\ShareName /persistent:yes
where M, MachineName and ShareName are the values of DestinationDrive, MachineName, and ShareName from Step 5 above
- There are three possible responses to this command.
- "The command completed successfully." indicates no further action is required.
- "M: has a remembered connection to... Do you want to overwrite the remembered connection?" - Press Y and press Enter.
- "System error 53 has occurred. The network path was not found." Causes for this include but are not limited to:
- The UNC path was not entered correctly.
- The drive did not properly disconnect - this can occur if the drive you're trying to map is still showing a red x and may require a restart to correct.
: Adding quotes to the cmd
may be needed (due to space in the Share Name
) and successfully mapped Drive as admin
- net use x: "\\ICS-SERVER\ems share" /persistent:yes
Verify the drive map is correct
- In the address bar in Windows Explorer type X:\Mitchell\Volume.txt where X is the drive letter DestinationDrive from Locate the drive map information step 5.
- If Volume.txt opens in Notepad, the install drive is mapped properly. If the volume.txt file does not open, either the drive map is wrong, did not work, or the volume.txt file is missing.
Force Windows to map the drive at startup
- Open the Start Menu and type Computer Management.
- In the left column, select Local Users and Groups, then select Users.
- Right click on the Windows User and select Properties.
- On the Profile Tab select the Connect radio button, select the Share Drive letter from the drop down menu and enter the UNC Path into the To: field.
- Click Apply.