Knowledge Base
Home   /   Back to search page   /  "Not Serialized xxxxx. Previously Connected VCI is no Longer Available. Please Select New VCI or Use USB Connection."

Search Results
 
Article

"Not Serialized xxxxx. Previously Connected VCI is no Longer Available. Please Select New VCI or Use USB Connection."

Printable View
« Go Back

Information

 
Title"Not Serialized xxxxx. Previously Connected VCI is no Longer Available. Please Select New VCI or Use USB Connection."
SummaryOther error includes: "Connection failed selected: VCI is not available to connect. It may be connected to another handset."
ObjectiveInstructions for re-connecting the VCI to the MD-350.
EnvironmentMD-350 with VCI.
Procedure
 
  1. Connect the Power Supply cable to the top of the VCI.  The Power Supply Cable should be plugged into a wall outlet/power strip.
  2. In MD-350 VCI Connection Manager window, click Refresh Scan, and the MD-350 will connect to the VCI.  If not, select Connect next to your VCI in the list. Test the VCI and MD-350 connection by scanning a vehicle.
If issue not resolved:
  • Connect the VCI to the top of the MD-350 using the provided VCI Cable (Labeled: Handset To VCI Communications Only), then repeat Step 2.  
  • If still not resolved, Power Off and Power On the Mitchell Diagnostics tool, and repeat Step 2.
Additional Notes
URL NameNot-Serialized-xxxxx-Previously-Connected-VCI-is-no-Longer-Available-Please-Select-New-VCI-or-Use-USB-Connection

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255