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Camera sends to FastPhoto Manager without error but does not appear in the network share or website

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TitleCamera sends to FastPhoto Manager without error but does not appear in the network share or website
Summary
Symptoms
Camera sends to FastPhoto Manager without error but the image does not appear in the network share or the Web site.
Camera may also appear to be sending images very slow.
Environment
Cause
Camera resolution is set to a setting other than F1280(1M) or N1280(1M).
Resolution

Model 500SE

Adjust the Image Size
 
  1. Press Menu/OK.  The menu will open.
  2. Line 1: PIC QUALITY/SIZE needs to be either F1280(1M) or N1280(1M).
  3. Use the Right Arrow to make any correction needed.

Also check:
  1. Press Menu/OK.
  2. Press the Right arrow to EXP SET.
  3. Press the Down arrow to IMAGE FILE SIZE.
  4. Verify that it reads NO ALTER.  Press Right Arrow to correct if necessary.


Model 700SE and 800SE

Adjust the Image Size
 
  1. Press Menu/OK.  The menu will open.
  2. Line 1: Picture Quality/Size needs to be either 1M 4:3 N or 1M 4:3 F.
  3. Use the Right Arrow to make any correction needed.

Also check:
  1. Press Menu/OK.
  2. Press the left arrow one time then down arrow to Ex.
  3. Press the right arrow one time then down arrow to Image File Size.
  4. Verify that it reads No Alter.  Press Right Arrow to correct if necessary.
Verify Memo settings
  1. Press Menu/OK.  The menu will open.
  2. Press the left arrow one time then go down to Memo. 
  3. Press the right arrow one time and go down the list of settings to verify the following.
(NOTE: Make sure to note the settings on the camera to have a record of what settings were there before modifying them in case we need to revert any setting)

Camera memo options = on
camera memo mode = 1 
Memo warning = off
memo increment = off  
Auto delete = off 
Camera Memo Imprint = Off
Camera Memo1 Auto Delete = Off
Barcode type = auto 
Barcode mode = 2 


Images that were sent to the server may not be processed due to their size.
See article 000007969 "Images do not appear on FastPhoto server"
Additional Notes
URL NameCamera-sends-to-Fast-Photo-Manager-without-error-but-does-not-appear-in-the-network-share-or-website-HT
Validation StatusWork in Progress

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