Creating a Favorite for the ClaimSnap Manager
- From a machine which is already connected to the ClaimSnap server, open the ClaimSnap software through Internet Explorer.
- Make a note of the IP address in the address bar.
Note: The IP address will be 4 sets of numbers separated by dots.(XXX.XXX.XXX.XXX) - On the new system open Internet Explorer.
- Enter the IP address from step 2 into the address bar.
- Press Enter.
- When the page loads, click the Favorites menu.
- Click Add Favorite.
- Click OK.
Creating a Favorite, allows for easy access to the ClaimSnap Manager software.
To map a network drive:
- From a machine which is already connected to the ClaimSnap server, open the ClaimSnap software through Internet Explorer.
- Make a note of the IP Address in the address bar.
Note: The IP address will be 4 sets of numbers separated by dots.(XXX.XXX.XXX.XXX) - After making a note of the IP address, close Internet Explorer.
- Open My Computer.
- Click the Tools menu.
- Click Map Network Drive.
- The Map Network Drive window opens.
- Select a drive letter which is currently not in use from the Drive drop-down list.
- In the Folder textbox enter \\IPaddress\claimsnap\
- Confirm that Reconnect at logon is selected.
- Click OK.
The newly mapped network drive opens in a new window. It will also be available in My Computer.
(Note: If you are asked for network credentials when trying to map the network drive try using claimtools as a user name and #20FastPhoto20# for the password. If the shop is on a domain the username will need to be \claimtools to remove it from the domain.)