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Dymo Label Printer Does Not Print or Prints One Blank and One Blurry Label.

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TitleDymo Label Printer Does Not Print or Prints One Blank and One Blurry Label.
Summary
Symptoms
THE FOLLOWING ONLY APPLIES TO REPAIRCENTER V. 19.4 AND OLDER.
RC 19.5 does not require a specific Dymo driver version.


When attempting to print a label to a Dymo Label Writer 400 Turbo or 450 Turbo, labels are incorrectly formatted or do not print. Some labels will print incorrectly formatted, while other labels will print blank and then blurry immediately after.
EnvironmentRepairCenter
Cause
The Dymo printer driver that is installed is not a supported version.  RepairCenter currently only supports the Dymo driver version 7.8.
Resolution

To Uninstall the Dymo Driver:

  1. Click on Windows Start menu.
  2. Browse to Control Panel.
  3. View by: Category.
  4. Select Hardware and Sound.
  5. Select View Devices and Printers.
  6. Right click the Dymo printer.
  7. Select Remove device.
  8. Browse to Control Panel > Programs.
  9. Select Programs and Features.
  10. Uninstall the Dymo software.
To Reinstall the Dymo Driver:
  1. Unplug the USB from the Dymo printer.
  2. Install the Dymo 7.8 driver.exe.
  1. Plug in the USB when prompted.
  2. Install Dymo update  - DLS7Update.exe.
To Test:
  1. Click on Windows Start menu.
  2. Browse to Control Panel.
  3. View by: Category.
  4. Select Hardware and Sound.
  5. Select View Devices and Printers.
  6. Locate the Dymo printer in the list of printers.
  7. Obtain the Dymo printer name.
  8. Verify the Dymo printer name matches in RepairCenter under Configuration > Parts > Labels.
  • If the Dymo printer name does not match in RepairCenter, type in the Dymo Printer Model field to update the name to match.
  • Verify the Update button highlights in red.
  • Click Update.
  • If still not printing check the name for Dymo printer in RepairCenter.
  1. Print a label from RepairCenter.
Additional Notes
URL NameDymo-label-printer-does-not-print-or-prints-one-blank-and-one-blurry-label-HT
Validation StatusValidated

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