Verify QuickBooks company file being used matches in both QuickBooks and RepairCenter.
- Press F2 to pull up the Product Information window
- Note the current path and name of the company file
- Close QuickBooks
- Click on More and select Configuration
- Select Accounting tab, then select QuickBooks tab
- Click Browse to locate the path found in QuickBooks for the current company file
- Click Update
- Open QuickBooks
- In RepairCenter click on Test Connection - (If the test is successful you should be able to post to QuickBooks.)
If problem persists follow these steps to install MS XML 4.0 SP3
- Close QuickBooks and RepairCenter
- Download XML 4.0 SP3 here. (select msxml.msi)
- Run the downloaded executable
- Once complete you should be able to successfully test connection and post
When mapping a network drive as admin, it will use the Admin user profile. Applications not running as admin will not be able to properly access it.
- Right click on RepairCenter and select Run as administrator.
- Right click on QuickBooks and select Run as administrator.
- You may now test connections to generate the ARMS file in QB (make sure QB is set to single user mode and logged into QB as admin for this part).
- If the ARMS file already exists you may ignore step 3 and continue to step 4.
- With QuickBooks now running as administrator and in multi user mode (if this is a multi user setup), you should successfully be able transfer to QuickBooks.