Resolution | - Click the VCI Connection Manager icon on the bottom-right window of the MD-350. The VCI Connection Manager window opens and displays a the VCI Serial Number with a message Version Mismatch.
- In the VCI Connection Manager window, click Retry next to Version Mismatch.
- A message displays VCI software version is out of date. Follow the on-screen prompts to connect the VCI to the MD-350.
- VCI should be connected to the handset via Port 2 (labeled VCI)
- VCI should be connected to external power (use handset power adapter)
- VCI should not be connected to a vehicle
- Handset batter should be above 50%
- Click Update to install the latest VCI version. After the update completes, the VCI will be successfully paired to the MD-350 and will be ready to scan a vehicle.
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