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Mitchell Download Manager: Update Appears Frozen or Hung

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TitleMitchell Download Manager: Update Appears Frozen or Hung
SummaryClick to update Mitchell Estimating via Mitchell Download Manager. The process starts and appears normal until the installer displays a status bar showing progress. At this point it stalls and never progresses.
Symptoms
Click to update UltraMate via Mitchell Download Manager.  The process starts and appears normal until the installer displays a status bar showing progress.   At this point it stalls and never progresses.
EnvironmentMulti-user update via MDM
Cause
The Net.exe utility is not unloading properly.
Resolution
  1. Open Windows Task Manager.
  • Right-click on the Task Bar
  • Select Start Task Manager
  1. Locate net.exe and select it (This might be listed as 'Net Command').  
  • Located under the processes tab for Windows 7.
  • Located under More details in Windows 8.1 and 10
  1. Click End Task.
  2. If a prompt is displayed to confirm end task, click Yes.
  3. The installation process should continue normally.
Additional Notes
URL NameMitchell-Download-Manager-Update-appears-frozen-or-hung
Validation StatusValidated

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