Mitchell Software Exclusion Lists for Antivirus and Other Security Software

This article details program paths needed to allow Mitchell applications to function properly.

Intrusive or restrictive security software can result in Mitchell software not installing or functioning properly.

For Windows 7, Windows 8.x, Windows 10, Windows 2008 R2 Server, Windows 2012 R2 Server, and Windows 2016 Standard Server use the following exclusions:

M:\Mitchell\
C:\Mitchell\
C:\ProgramData\Mitchell\
C:\Program Files\Mitchell\ (32 bit)
C:\Program Files\Estimate Review\ (32 bit)
C:\Program Files (x86)\Mitchell\ (64 bit)
C:\Program Files (x86)\Estimate Review\ (64 bit)
C:\Cieca\
M:\Cieca\
%localappdata%\Mitchell
%appdata%\RepairCenter

M: = mapped drive for multi-user installs of Mitchell Estimating. The actual drive letter may vary.

For Mitchell Download Manager Users include the following file: Mitchell.Platform.DesktopDirector.exe
Location for 32bit C:\Program Files\Mitchell\Director\
Location for 64bit C:\Program Files (x86)\Mitchell\Director\

Note: These are typical paths. Additional paths may be needed depending on how the specific product is installed. ​Adding application exceptions is a lengthy process and should be handled by the customer or local IT department. All *.exe files in the above folder(s) would need to be added to anti-virus exceptions.