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RepairCenter - 'There is an invalid reference to Quickbooks "Item Name" in the Invoice line. The specified record does not exist in the list.'

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TitleRepairCenter - 'There is an invalid reference to Quickbooks "Item Name" in the Invoice line. The specified record does not exist in the list.'
SummaryWhen transfering a payable invoice from RepairCenter the Item list (Profit Center) does not exist in Quickbooks.
Symptoms
'There is an invalid reference to Quickbooks Item "<Item Name>" in the Invoice line. Quickbooks error message: Invalid Argument. The specified record does not exist in the list.'
EnvironmentRepairCenter, Quickbooks
Cause
The Item (Profit Center) does not exist in Quickbooks causing the error to display when transferring a payable invoice from RepairCenter. 
Resolution
Step 1: Verifying the Profit Center(s) in RepairCenter.
  1. Click More , then Configuration . Select the Accounting tab, and then the Profit Centers sub-tab.
  2. Search for Item Name in the Item/Department column.
  3. Verify the Item/Department settings appearing beneath the list is Enabled.

Step 2:. Verifying the 'Item' in Quickbooks.
  1. In Quickbooks select List from the top menu, and Item List from drop-down menu list. 
  2. In the Search box type the "<Item Name>" in question. (Refer to Additional Notes for spelling and formatting.)
  3. If the Item(s) are not listed refer shop to the Quickbooks Helpful Contents or to Contact Quickbooks on how to setup Item(s). 
  4. Continue to Transfer Payable Invoice steps once Item(s) are created in Quickbooks. 

Step 3Transferring Payable Invoice.
  1. After the missing Item(s) are created in Quickbooks and the Profit Center(s) are enabled in RepairCenter, test transfer again.
  2. Repeat Steps 1 and 2 as needed for additional missing Item(s). 

Note: If unsure how to transfer payables. Refer to How to Transfer Accounting Payable in RepairCenter. 
 
Additional NotesImportant Note: The Item spelling and formatting has to match exactly the same in both RepairCenter and Quickbooks Accounting system when transferring.
URL NameRepairCenter-There-is-an-invalid-reference-to-QuickBooks-Item-Name-in-the-Invoice-line-Quickbooks-error-message-Invalid-Argument-The-specified-record-does-not-exist-in-the-list
Validation StatusValidated

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